Waiting List Validation Solutions
We provide digital solutions to innovate healthcare delivery
Optimise Your Healthcare Capacity with Clean, Validated Waiting Lists
At Affiner, we understand that effectively tackling waiting list pressures requires clean, accurate data to maximise available capacity. Our comprehensive waiting list validation solutions provide the clarity and efficiency your healthcare organisation needs to deliver timely patient care.
What is Waiting List Validation?
Waiting list validation is a systematic process of reviewing and verifying patient waiting lists to ensure they accurately reflect current clinical need and patient status. Our validation service identifies patients who:
- no longer require appointments
- have received treatment elsewhere
- need clinical reprioritisation
- require pathway adjustment.
This creates a clean, accurate waiting list that allows healthcare providers to allocate resources efficiently and provide timely care to those who need it most, ultimately reducing overall waiting times and improving patient outcomes.
Why Choose Our Waiting List Validation?
Proven Delivery Framework
Our approach is designed to deliver results quickly and reliably through a structured, time-bound process:
- Mobilisation – 4 weeks
- Patient Transfer – 2 weeks → Commencement within 6 weeks
For each patient cohort:
- Evaluation Report – 6 weeks
- Completion of Outcomes – 2 weeks → Total Completion Time = 8 weeks
This framework ensures consistency, visibility, and momentum across all phases of the validation programme.
Key Validation Steps and Their Impact
Our multi-step validation model, aligned with NHS standards, produces measurable results:
- NHS Spine Validation – Discharges nonadherent patients back to Primary Care [Forecasted impact: 0.5% reduction]
- Waiting List Duplication Evaluation – Identifies and merges duplicate patient records [Forecasted impact: 5% reduction]
- Patient Access Needs Assessment – Removes patients who no longer require care [Forecasted impact: 2.5% reduction]
- Pathway Selection – Optimises clinical pathways to reduce inefficiencies [Forecasted impact: N/A (qualitative improvement)]
- Patient Access Adherence – Categorises patients based on adherence to access policies, including PIFU [Forecasted impact: 4% reduction]
Tangible Results
With this proven methodology, our partners consistently achieve a >12% reduction in overall waiting list size, creating clinical capacity and improving operational flow.
Benefits You Can Expect
Our tailored validation solutions help NHS organisations unlock meaningful improvements in both patient care and service performance:
- Reduced Non-Attendance – Minimise DNAs and unnecessary appointments through direct, proactive patient engagement.
- Improved Prioritisation – Ensure patients are seen in line with current clinical needs rather than outdated records.
- Effective Resource Allocation – Direct clinical time and effort where it’s most needed—improving throughput and reducing waste.
- Enhanced Patient Experience – Deliver timely, appropriate care through better communication and reduced delays.
- Target Achievement – Meet and exceed NHS waiting time standards through clearer, cleaner list management.
Our Approach
Patient Contact Assessment
We establish direct contact with patients to assess their current healthcare status, ensuring your waiting lists reflect genuine, current needs.
Clinical Triage
Our experienced clinical team conducts thorough triage to ensure patients are on the correct pathway, eliminating inefficiencies and reducing inappropriate referrals.
Self-Management Support
We provide patients with resources and guidance for self-management while waiting for treatment, improving their experience and potentially reducing the need for intervention.
Data Cleansing & Analytics
Our advanced analytics identify patterns and opportunities for service improvement, providing actionable insights to transform your waiting list management.
Real Results from Real Partners
“The expertise and innovative solutions provided by Affiner have been instrumental in transforming our approach to patient care and significantly reducing waiting lists. Through their strategic digital transformation initiatives, including waiting list validation systems, we have streamlined patient flow management, and seen improved efficiency and enhanced patient access to timely treatment.”
Digital Transformation Lead, NHS Trust
Collaborating with Affiner has been a transformative experience for our health hub, enabling us to enhance and expand our digital telemedicine capabilities. Their deep expertise in healthcare technology, strategic approach, and innovative solutions have played a crucial role in optimising our virtual care services, improving patient accessibility, and streamlining digital workflows. Their team worked closely with us to integrate cutting-edge telehealth platforms, enhance user experience, and ensure compliance with European healthcare regulations. Their ability to tailor solutions to our specific needs has resulted in greater efficiency, improved patient engagement, and seamless digital consultations. Supported by Affiner, we are now better positioned to deliver high-quality, technology-driven healthcare across borders. We highly recommend them to any health organisation looking to advance their digital telemedicine solutions.
The expertise and innovative solutions provided by Affiner have been instrumental in transforming our approach to patient care and significantly reducing waiting lists. Through their strategic digital transformation initiatives, including waiting list validation systems, we have streamlined patient flow management, and seen improved efficiency and enhanced patient access to timely treatment. Their team worked closely with us to integrate seamless digital solutions, optimizing capacity and reducing bottlenecks in our processes. As a result, we have seen a substantial decrease in waiting times, allowing us to provide faster, more effective care while improving patient satisfaction. We highly recommend Affiner to any healthcare organisation seeking to leverage digital innovation for operational efficiency and better patient outcomes.
Implementing a teledermatology service with the support of Affiner has been a significant milestone for our Dermatology department. Their expertise in digital health and telemedicine allowed us to seamlessly integrate a secure, user-friendly platform that connects patients with dermatology specialists, reducing wait times and improving access to care. Their additional support in providing high quality technicians for image capture was a tremendous advantage. Affiner worked closely with us to tailor the solution to our specific needs, ensuring that the system was easy for both patients and clinicians to use. Since implementation, we have seen a remarkable reduction in referral times, increased patient satisfaction, and improved clinical outcomes. Any healthcare provider looking to enhance their service offerings and improve patient access through Teledermatology and unsure how to embed, need to liaise with Affiner.
Begin Your Waiting List Transformation Today
Contact our team to discuss how our waiting list validation solutions can help your organisation deliver more efficient, effective healthcare.
